Class Manager studio software has recently announced some software updates and changes, but there seems to be some confusion around how these will affect Australian studio owners.
Here, Dance Informa went straight to the source to answer all your studio software FAQs.
What happened on the 1st of July?
“On the 1st of July, Class Manager released its new product (New Class Manager). Classic Class Manager (our previous software) will still be available for existing customers to use.”
How much is New Class Manager?
“New Class Manager is free to use. We only charge a small percentage fee per online payment taken.”
Can I still access my Classic Class Manager Account?
“Yes, you can still use your existing account and have access to everything including support from our amazing team. You can login to Classic Class Manager at https://app.classmanager.com/login.”
Will you continue to be sustaining Basic Class Supervisor?
“We are going to proceed to help Basic Class Supervisor however we don’t plan so as to add any main new options.”
When will I’ve to modify to New Class Supervisor?
“Class Supervisor Basic will stay out there and supported to your upcoming seasons:
- The Northern hemisphere (UK, USA, and Canada) might be supported till June/July 2026;
- The Southern hemisphere (Australia and New Zealand) might be supported till finish of 2026.
There’s no want to modify instantly. You may proceed utilizing Basic to your subsequent full season.”
How do I transfer to New Class Supervisor?
“We’re at the moment engaged on a ‘1-click’ button that may mechanically transfer your lessons, prospects and transaction information from Basic Class Supervisor to New Class Supervisor.
This button might be in Basic Class Supervisor as soon as some core options can be found in New Class Supervisor. For instance, for these prospects who supply direct debit, we wouldn’t wish to present the 1-click choice till that is out there.
If you wish to transfer earlier than the 1-click button is on the market to reap the benefits of the improved billing options in New Class Supervisor (e.g. Month-to-month Billing), you will have to re-create your seasons and we are able to manually transfer households, college students and employees into New Class Supervisor (we will be unable to maneuver transactions).
Nonetheless, as soon as you progress over to New Class Supervisor you received’t have the ability to return to the Basic model.”
Will I’ve to make use of Stripe?
“All new customers of latest Class Supervisor should give an choice to their prospects to pay with bank card. We began with one technique to show that we may make class enrolments and billing versatile for studios however simple to make use of for his or her prospects.
The constructive suggestions now signifies that we’re engaged on enabling further pricing and cost choices (together with direct debit and financial institution switch). We’re conscious that there are some Basic Class Supervisor prospects who could wish to proceed with handbook funds (e.g. money and examine) exterior of the system, and we’ll work with them over the approaching weeks to search out an incredible answer for them.”
What are the cardboard fees in New Class Supervisor?
“As talked about above, New Class Supervisor doesn’t require a month-to-month subscription. We’ve got elevated the % we tackle each transaction, by a really small quantity (~0.2%), which permits us to take away the subscription price.
We expect that is fairer as studios received’t be paying a month-to-month payment once they aren’t receiving any class charges and importantly, a big majority of our prospects might be paying much less for New Class Supervisor than they did with Basic Class Supervisor.
You may see the speed for bank card funds (together with Stripe) at classmanager.com/prices.”
Simply head to Classmanager.com for extra data on Class Supervisor.
