Some EDC Las Vegas 2026 attendees began the brand new 12 months in full panic mode. Over the previous 48 hours, social media platforms together with Reddit, TikTok, and Radiate have been flooded with experiences from Headliners claiming their cost plan tickets have been abruptly canceled with out warning or clarification.
With EDC Las Vegas already bought out and 2026 marking the competition’s Thirtieth anniversary, the timing of the cancellations solely intensified issues. Many followers concern they are going to miss their probability to attend one of the anticipated competition editions but.
Layaway Ticket Holders Hit the Hardest
Most reported points tie again to layaway cost plans. Many followers mentioned they have been present on funds when Insomniac revoked their tickets. A number of additionally reported receiving partial refunds that included a lacking $150 cancellation charge—leaving them each ticketless and out a whole lot of {dollars}.
“I by no means missed a cost,” one Reddit consumer wrote. “My account was wonderful, then half my cash disappeared.”
Including to the confusion, many affected followers reported that their Camp EDC reservations and shuttle passes remained lively, suggesting the problem affected solely competition tickets, not total orders. This led to the belief of a system error fairly than widespread cost delinquency.
EDMTunes Reaches Out: Insomniac Responds
As EDMTunes contacted Insomniac to hunt readability on the scenario, Insomniac CEO, Pasquale Rotella took to Instagram to reply the questions straight within the type of a remark response. Insomniac has said that his response under comprises the corporate’s place on the scenario.
In line with the assertion, the ticketing staff’s inner overview discovered that each one current ticket cancellations got here from accounts that defaulted or missed scheduled funds. Nevertheless, Rotella acknowledged that the timing of the cancellations coincided with a very hectic interval for a lot of followers. He famous that the vacation season—together with Christmas, New 12 months, and the related journey and break day—can disrupt schedules and cost reminders, which can have contributed to the scenario for some Headliners. Whereas sustaining that the cancellations adopted present coverage, Rotella expressed understanding for followers affected throughout that window.
In gentle of the suggestions acquired, he instructed its ticketing staff to reinstate all tickets canceled throughout this era. He additionally confirmed a coverage adjustment transferring ahead, explaining that Insomniac will now not cancel layaway plans through the vacation break or instantly afterward.
What To Do If Your Ticket Was Canceled
For Headliners who imagine their ticket was canceled in error, Insomniac recommends taking rapid motion. Insomniac has replied to a number of followers within the feedback, encouraging them to DM them with their order quantity and submit a request by way of the Insomniac contact web page. Insomniachas confirmed that instances are nonetheless actively being reviewed.
The incident raised issues about automated layaway methods, particularly for high-demand festivals. For longtime followers, EDC’s Thirtieth-anniversary scare was a reminder to watch funds and account alerts. For now, persistence sticks round as Insomniac works by way of reinstatements. The shared objective appears to be one; to get Headliners safely again Underneath the Electrical Sky.
